Privacy Policy

Privacy Policy

Introduction

Welcome to https://burj-khalifa-helicopter-ride-dubai.terratrek.net (hereinafter referred to as “Burj Khalifa Helicopter Ride Dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, handling, and processing of personal information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Protection Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA), among others.

Scope

This Privacy Policy applies to all aspects of our online presence, including our website at https://burj-khalifa-helicopter-ride-dubai.terratrek.net, any associated mobile applications, online services, and products offered under the Burj Khalifa Helicopter Ride Dubai brand. Please note that this policy does not cover third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications, software, or online services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with us through various communication channels, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data from our users:

  • Account Information: Details required to create and maintain your user account.
  • Payment Information: Credit/debit card details and billing addresses for transactions.
  • Financial Information: Banking information, if you choose to store it for faster payments.
  • Purchase Information: Records of your purchases, including products or services availed from us.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information.
  • Location Data: Geolocation data when you use our location-based services.
  • Feedback: Comments, reviews, and responses provided by users to improve our services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect with us through these platforms.
  • Product Information: Details about the products or services you show interest in or purchase from us.

We collect this data through direct user input, interactions with our systems, and automated technologies such as tracking cookies and server logs. We also receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our site and improve security.
  • Preference Cookies: They remember user preferences to provide a personalized experience.
  • Analytics Cookies: Used by analytics providers to collect data about visitor behavior, allowing us to analyze and improve our services.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and legitimate business interests. Once these purposes are achieved, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

Burj Khalifa Helicopter Ride Dubai implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • We utilize encryption for sensitive data during transmission and storage.
  • Access to personal information is restricted to authorized personnel who require it to perform their duties.
  • Regular security audits and updates are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: Limiting our use of your personal data for specific purposes.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your personal data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights or file appeals/complaints regarding data handling, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: